Opsaro Launch Plus
For bigger HaloITSM rollouts with more moving parts.
Larger implementation
Opsaro Launch Plus
A$22,995 + GST
Typical timeline: 8-12 weeks
Launch Plus is for builds that need more than a basic service desk. You get deeper discovery, broader configuration, custom reporting, governance support, and a longer support period after go-live.
A 30-minute call. No prep needed. We usually reply within one business day.
What is included
What Opsaro Launch Plus includes.
Launch Plus gives you a larger HaloITSM build with deeper design, broader setup, stronger governance, and more support after launch.
Deeper discovery and design
We work with more stakeholders to understand your teams, users, reporting needs, workflow complexity, and risks.
Broader configuration
Wider setup across request types, workflows, teams, routing, SLAs, approvals, and service structures.
Multi-team portal
A self-service portal that supports several teams or service areas without making things confusing for users.
Custom reporting
Reports and dashboards for workload, SLA health, demand, bottlenecks, and leadership visibility.
Governance and handover
Clear governance docs, admin guidance, and handover support so the platform stays easy to manage after launch.
Extended hyper-care
Four weeks of support after go-live to help adoption, answer questions, and find early wins.
Launch Plus includes 4 weeks of hyper-care after go-live – double the standard Launch period – to support a larger rollout.
Best suited for
Launch Plus is for larger or more complex rollouts.
Launch Plus fits teams that need more than the standard Launch package offers.
- Several teams or departments are involved
- Workflows, approvals, or SLAs are more complex
- HaloITSM needs to do more than a basic IT service desk
- Custom reports and leadership dashboards matter
- You need governance docs and a strong handover
- Migration, integration, or stakeholder needs are involved
- You want a longer support period after go-live
When standard Launch is better
Not every build needs Launch Plus.
If you have a typical service desk scope, fewer stakeholders, simpler workflows, and standard reporting, Opsaro Launch may suit you better.
Launch is fixed at A$12,495 + GST for a clean first version of HaloITSM.
Not sure yet?
Start with Discovery if your scope is still unclear.
Not sure whether you need Launch, Launch Plus, or a migration path? Start with Opsaro Discovery.
Discovery is a fixed-price readiness review at A$2,995 + GST. It confirms your scope, risks, and the smartest path before you commit to a larger build.
Get started
Planning a larger HaloITSM rollout?
Tell us what you need to build and we will confirm whether Launch Plus is the right fit.
A 30-minute call. No prep needed. We usually reply within one business day.