Terms of Service

These Terms of Use apply to your access to and use of the Opsaro website, including pages, resources, articles, downloads, forms, and other website content.

Website Terms of Use

Last updated: 21 May 2026

About these terms

This website is operated by Opsaro Pty Ltd, referred to in these terms as “Opsaro”, “we”, “us”, or “our”.

By accessing or using this website, you agree to these Terms of Use. If you do not agree, you should not use the website.

Separate terms, proposals, statements of work, master services agreements, or other written agreements may apply to consulting, implementation, advisory, support, or other services provided by Opsaro. If there is any inconsistency between these website terms and a signed client agreement, the signed client agreement will apply to the relevant services.

Website content

The content on this website is provided for general information only. It may include commentary, examples, service descriptions, pricing information, implementation guidance, ITSM concepts, and related resources.

Website content is not professional, legal, financial, tax, security, or compliance advice. You should obtain appropriate advice before relying on information for your organisation’s specific circumstances.

We aim to keep website content accurate and useful, but we do not guarantee that it is complete, current, or free from errors.

Services and pricing

Any services, packages, timelines, inclusions, and prices shown on this website are indicative unless expressly stated otherwise in a written proposal or agreement.

Pricing may depend on scope, complexity, availability, systems involved, third-party requirements, client responsibilities, and assumptions confirmed during discovery or proposal preparation.

We may update, change, withdraw, or replace services and pricing at any time.

Your use of the website

You agree not to use this website in a way that:

  • Breaches any law or regulation
  • Infringes the rights of Opsaro or any third party
  • Attempts to gain unauthorised access to any system, account, data, or network
  • Introduces malware, malicious code, scraping tools, or automated misuse
  • Interferes with website availability, security, performance, or integrity
  • Misrepresents your identity, organisation, authority, or intentions

Intellectual property

Unless otherwise stated, all website content, branding, text, graphics, layouts, resources, downloads, frameworks, and materials are owned by or licensed to Opsaro.

You may view, download, or print website content for your internal business evaluation or personal reference, provided you do not remove ownership notices or misrepresent the source.

You must not copy, reproduce, adapt, distribute, publish, sell, or commercially exploit website content without our prior written permission.

Third-party names, tools, and links

This website may refer to third-party products, services, platforms, vendors, or technologies, including ITSM, cloud, software, integration, reporting, and service management platforms.

References to third-party names or products do not imply endorsement, partnership, sponsorship, or affiliation unless expressly stated.

Our website may contain links to third-party websites. We are not responsible for the content, availability, security, or privacy practices of third-party websites.

Downloads and resources

Any templates, guides, checklists, examples, calculators, or other downloadable resources are provided for general guidance only.

You are responsible for assessing whether a resource is suitable for your organisation, requirements, operating model, compliance obligations, and technical environment.

Availability and security

We aim to keep the website available and secure, but we do not guarantee uninterrupted access, error-free operation, or that the website will be free from vulnerabilities, malware, or other issues.

We may suspend, restrict, maintain, update, or remove parts of the website at any time.

Limitation of liability

To the maximum extent permitted by law, Opsaro is not liable for any loss, damage, cost, or expense arising from your use of, reliance on, or inability to access this website or its content.

Nothing in these terms excludes, restricts, or modifies any rights, guarantees, warranties, or remedies that cannot be excluded under applicable law.

Privacy

We handle personal information in accordance with our Privacy Policy.

View our Privacy Policy

Changes to these terms

We may update these Terms of Use from time to time. The updated version will be published on this page with a revised “Last updated” date.

Your continued use of the website after changes are published means you accept the updated terms.

Governing law

These terms are governed by the laws of Australia and, where applicable, the state or territory in which Opsaro operates or as otherwise specified in a written agreement with you.

You agree to the non-exclusive jurisdiction of the courts with authority to hear disputes under those laws.

Contact

If you have questions about these Terms of Use, please contact Opsaro.

Email: service@opsaro.com

Need to contact Opsaro?

Send us a message if you have questions about our website, services, or terms.