Start your Halo Free Trial - The Right Way

Get a fully guided start, avoid rework, and see what Halo can actually do for your organisation.

All information submitted is handled securely and in accordance with our Privacy Policy.

Prefer to see it first?

Start your trial properly

Curious what we’d recommend for your setup?

Frequently asked Questions

Yes — HaloITSM offers a free trial that allows you to explore the full platform before committing. During the HaloITSM trial, you can test key features like incident management, service requests, automation, and integrations.

However, most organisations find that simply starting a Halo trial without guidance can lead to a poor setup. That’s why many teams choose a guided approach to ensure the trial reflects how HaloITSM would actually work in a real environment.

The standard HaloITSM free trial typically runs for a limited period (often around 30 days), giving you enough time to explore the platform.

In practice, the value you get from a Halo trial depends less on duration and more on how it’s configured. A properly structured HaloITSM trial setup can demonstrate workflows, automation, and service delivery in just a few days.

The HaloITSM trial includes access to the full platform, not a restricted version. This means you can explore:

  • Service desk and ticketing
  • Incident and request management
  • Workflow automation
  • Self-service portal
  • Asset and configuration management
  • Integrations (e.g. Microsoft 365, Teams)

This makes the HaloITSM free trial one of the most complete ITSM trial experiences available, especially compared to tools that limit features during evaluation.

Technically, you can start a HaloITSM trial on your own — but many organisations struggle to get meaningful value without guidance.

A typical self-serve Halo trial can result in:

  • unstructured ticket types
  • no workflows or automation
  • poor data setup
  • unclear service catalogue

Working with an experienced HaloITSM consultant ensures your trial is configured using best practices, so you can properly evaluate the platform and avoid rework later.

A basic HaloITSM implementation can be completed in a matter of weeks, depending on your requirements.

During a HaloITSM trial, you can simulate a real implementation by setting up:

  • core service desk workflows
  • request catalogue
  • automation rules
  • integrations

With the right approach, many organisations can go from a Halo trial to a production-ready setup quickly, using the trial environment as the foundation.