Transparent ITSM Pricing

Our services deliver results – so we keep our pricing clear and simple. Have custom requirements? See Opsaro Flex

Every hour counts - How much time (and money) are you losing to bad ITSM?

On averages, our clients save over $200,000 annually with well-executed ITSM solution, an immeasurably more from faster resolution times, reduced service downtime and improved user satisfaction.

Market Providers

Starts at

$20,000

Opsaro Discovery

For teams that need added confidence before migration to their new ITSM platform

Fixed Cost

AU$6500 + GST

What you get:

Some exclusions apply

Opsaro Deploy

Launch

Ideal for teams of 5-50 service agents getting started fast with a clean, best-practice setup. Full training included.

Fixed Cost

A$14,000 + GST*

What you get:

*Cost shown does not include Licensing. ^Subject to migration viability assessment

Opsaro Deploy

Strategic

For teams that want HaloITSM implemented and managed right, from day one. Includes best-practice setup, licensing, support, and ongoing reviews to keep your platform optimised and growing.

Ongoing Cost Starts At

A$3,250/mo*

Includes 5 concurrent licenses. Calculate your price

Additional licenses start at A$85/mo

All the inclusions of Launch and:

*Cost does not include the required 3-month Onboarding of $5,000/mo. Additional costs based on number of licneses, see Calculator for more information.

To maintain Service Quality, we work with just 5 Strategic clients at a time.

Opsaro Deploy

Strategic+

Designed for complex or high-stakes rollouts. Builds on Strategic with enhanced setup depth, longer testing windows, extended HyperCare support and ongoing Opsaro Architect.

Ongoing Cost Starts At

A$5,0830/mo*

Includes 5 concurrent licenses. Calculate your price

Additional licenses start at A$85/mo

All the inclusions of Strategic and:

*Cost does not include the required 3-month Onboarding of $12,000/mo. Additional costs based on number of licneses, see Calculator for more information.

To maintain Service Quality, we work with just 2 Strategic+ clients at a time.

Opsaro Flex

For teams that need expert help, on demand. Use Flex hours for configuration, training, optimisation, or best-practice guidance—tailored to your goals.

Fixed Cost

A$200/h + GST

What you get:

Some exclusions apply

Opsaro Audit

For teams wanting clarity and confidence in their setup. We review your HaloITSM platform and deliver clear, actionable insights to guide improvement.

Fixed Cost

A$8,000 + GST

What you get:

*Cost shown does not include HaloITSM Licensing Choose Strategic or Opsaro Complete for licensing inclusions.

Opsaro Complete

Enable Opsaro Complete to turn your HaloITSM platform into a long-term asset. It bundles licensing with expert-led support, optimisation, and ongoing improvement.

Fixed Cost

A$1,250/mo + GST

What you get:

*Cost shown does not include HaloITSM Licensing Choose Strategic or Opsaro Complete for licensing inclusions.

What sets Opsaro apart

Specialists, Not Generalists

Specialists in one ITSM platform for advice that actually fits.

Continuous ITSM Improvement

Your ITSM journey doesn’t stop at go-live and neither do we.

Custom First Experience

We speak human, not just profit and utilisation.

Pricing calculator

Customer Success Stories

Need Help Choosing?

Curious what we’d recommend for your setup?

Frequently asked Questions

That’s exactly what Opsaro is built for. Our modular service structure lets you start small whether it’s a quick win, a single module, or a health check. You only pay for what you need.

We don’t use one-size-fits-all templates. Every implementation or improvement plan is aligned to your workflows, your team, and your goals with best practice built in. And you’ll see results, fast.

Our pricing is transparent and scalable, with options for fixed-scope projects, flexible consulting, or ongoing support. Many clients find our improvements pay for themselves through saved time and fewer workarounds.

Most teams only scratch the surface of their platform’s potential. We help you clean up, realign, and take advantage of features you may not be using, unlocking real value and smoother operations.

We specialise in one platform, so everything we do is faster, sharper, and purpose-built. Our approach is strategic, not just technical, combining platform expertise with a focus on adoption, improvement, and long-term success.

Opsaro offer discounts to various organisation types. Use our discount eligibility tool get instant approval.

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