Flexible ITSM consulting services

Pay only for what you need with hourly access to an ITSM expert for system configurations, best-practice advice, documentation, training & more.

Flexible, expert-led ITSM consulting

Trusted ITSM Advisory

Expert, vendor-neutral ITSM advice trusted by enterprise and government teams to solve complex service challenges.

Admin as a Service (AaaS)

Tailored ITSM system configurations aligned to your workflows, priorities, and service delivery goals.

Training & Best Practice Guidance

Equip your team with practical training and proven ITSM best practices to ensure confident, consistent system use.

Our solutions

Opsaro Flex

Expert consulting to help you design or evolve your ITSM processes, workflows, and system architecture.

Who this is for

Facing ITSM challenges you can’t solve internally

Struggling with ITSM issues that internal teams can’t resolve? Get expert insight to overcome blockers and drive progress.

Wanting an outside perspective on complex issues

Gain a fresh, expert perspective to untangle complex ITSM challenges and uncover solutions internal teams may overlook.

Planning a restructure, audit, or process improvement

Prepare your ITSM platform for organisational change, audits, or process improvement with expert-led planning and configuration support.

Example consulting use cases

Ready to Get Started?

Curious what we’d recommend for your setup?

Or see Modern ITSM now

Service you can rely on

HaloITSM Experts

All our consultants have at least 2 years dedicated platform configuration experience.

Opsaro Guarantee

Not delighted by our Service? We’ll always find a way to make it right. See Opsaro Guarantee.

ITIL 4 Certified

All Opsaro consultants maintain ITIL 4 Foundation certification for best-practice advice.