Technology & MSP

Reduce costs while staying integrated & automated

Leverage hundreds of native integrations as well as email, SQL & spreadsheet automations to stay connected. No hidden costs or paywalls.

What we often see

Clunky approval processes and workflows

It can be done better. From automated serial or parallel, multi-stage approval processes, to automated task generation for onboarding & offboarding requests, free up service agents time to focus on the tasks that truly matter.

Difficult to maintain compliance & limited reporting

Our implementation are built from the ground up to structure your data, and promote high quality Service Desk and compliance reporting.

Legacy systems with legacy configuration costs

Opsaro promotes transparent and all-inclusive pricing with our supported platforms, so that new initiates are approved and delivered quicker.

Measure, automate and optimise

Powerful reporting, included

Opsaro understands the importance of reporting to drive continuous ITSM improvement and uncover underlying value. That is why we provide a free report creation service for all customers.

Automated Request routing & SLA's

Whether your requests are created from email, vendors, self service portal or Microsoft teams, we can automate the team, SLA and agent that are assigned based on your criteria.

Modern, self-service optimised portals

Good service starts with responsive and accessible interface for your users. Opsaro works closely with service owners, marketing and analysts to ensure your Self-Service Portal is a natural extension of your existing business systems.

Powerful automations for onboarding & offboarding

Opsaro works with platforms capable of automating complex onboard and offboarding processes, including automatically creating pre-defined tasks and assigning them to specific teams or agents.

Customer Success Stories

Getting Started Is Simple

Step 01

ITSM Health Check

Start with a free review of your current setup. We’ll identify gaps, risks, and opportunities.

Step 02

See What’s Possible

We’ll walk you through how a streamlined, scalable ITSM system could work for you.

Step 03

Partner with Opsaro

Receive ongoing support, and best-practice implementation or improvement services.

Evaluate your ITSM maturity

Curious what we’d recommend for your setup?

Or see Modern ITSM now

Service you can rely on

HaloITSM Experts

All our consultants have at least 2 years dedicated platform configuration experience.

Opsaro Guarantee

Not delighted by our Service? We’ll always find a way to make it right. See Opsaro Guarantee.

ITIL 4 Certified

All Opsaro consultants maintain ITIL 4 Foundation certification for best-practice advice. 

Ready to get started?

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