Service delivery feels reactive, fragmented, or inconsistent? We can handle this with structured, scalable workflows and fast onboarding.
If your current ITSM system feels clunky, rigid, or outdated, we rebuild your setup with streamlined workflows, smart configurations, and a scalable foundation.
You can’t see what’s working, (or what’s not) if there’s no reporting in place.
That makes it hard to improve, justify resources, or even know what’s getting done.
Our setup includes dashboards and tailored reports so you can make smart decisions right away.
You’re not alone, but it leads to bottlenecks, frustrated users, and zero visibility.
Imagine a modern, structured system where every request is tracked, prioritized, and owned.
That’s what our proven implementation model delivers. Fast, with minimal effort from your team.
Opsaro Deploy is a structured ITSM implementation offering with three flexible tiers — designed to get you up and running quickly, no matter your team size or starting point.
Fixed Cost
A$14,000*
Ongoing Cost Starts At
A$3,250/mo*
Ongoing Cost Starts At
A$5,0830/mo*
Step 01
We begin with a deep dive into your goals, processes, and pain points — ensuring your ITSM implementation is aligned with your business needs from day one.
Step 02
We design and configure your ITSM system to reflect best practices and your unique workflows — setting up modules, automation, and user roles for long-term scalability.
Step 03
We validate the setup through hands-on testing and stakeholder feedback — refining workflows, permissions, and interface details before go-live.
Curious what we’d recommend for your setup?
Or see Modern ITSM now
Specialists in one ITSM platform for advice that actually fits.
Your ITSM journey doesn’t stop at go-live and neither do we.
We speak human, not just profit and utilisation.
All our consultants have at least 2 years dedicated platform configuration experience.
Not delighted by our Service? We’ll always find a way to make it right. See Opsaro Guarantee.
All Opsaro consultants maintain ITIL 4 Foundation certification for best-practice advice.
Opsaro Foundations is our structured ITSM implementation service designed to help you get up and running quickly with HaloITSM. It includes everything needed to launch your platform efficiently—setup, configuration, training, and support—based on best practices.
Opsaro Foundations is ideal for organisations that are new to ITSM or migrating to a new platform. Whether you’re replacing spreadsheets, moving from email-based ticketing, or switching from another tool, this service gives you a strong, scalable starting point.
The package includes discovery workshops, system design, configuration of key ITSM modules (like request, incident, problem, and asset management), portal and automation setup, reporting, training, and go-live support. You’ll also receive documentation and handover.
Most Foundations projects take 2–6 weeks from kickoff to go-live, depending on the scope and your team’s availability. We provide a clear, phased timeline and consciously reduce unnecessary contact time minimise disruption to your operations.
Yes. While Opsaro Foundations follows a proven structure, it’s fully tailored to your team, workflows, and goals. We align every part of the setup to your environment, ensuring the solution works for your specific use case.
After go-live, you can continue with our strategic support or flexible consulting as needed. We offer ongoing optimisation, reporting, and enhancements through our Audits & Licensing, ensuring your system evolves with your organisation.
All information submitted is handled securely and in accordance with our Privacy Policy.
